Ozon Bank Unblocked Card After Casino Transactions

In Russia, customer support at Ozon Bank unblocked a client’s card after the customer provided a screenshot of transactions from the personal account of the online casino Dragon Money, reports the Telegram channel “Ludomanskie Budni”.

Ozon Bank Client Card Blocked

Reason for Temporary Restrictions

The client experienced a bank card block after carrying out transactions related to the online casino Dragon Money.

As part of standard procedures, the bank restricted access to the card while clarifying the circumstances of the transactions.

Contacting Customer Support

Request for Supporting Documents

The customer support team at Ozon Bank requested additional information regarding the transactions.

As confirmation, the client provided a screenshot of the transaction history from the online casino account.

Card Unblocked After Review

Decision on the Client’s Request

After receiving and reviewing the provided materials, the bank’s support team decided to unblock the card.

Access to the bank account was restored without additional conditions for the client.

Information From Open Sources

Telegram Channel Report

Details of the situation were published by the Telegram channel “Ludomanskie Budni”, which regularly covers cases related to financial transactions and online gambling.