Major iGaming Call Center Busted in Malaysia, 30 Arrested

Police conducted a raid in a commercial building on Jalan Tun Razak in Kuala Lumpur, arresting 30 individuals aged 20–27 — 23 Malaysian men, six women, and one Chinese national.

Who Came Under Police Scrutiny

The raid was carried out by police units from Wangsa Maju and the division for combating gambling, pornography, and criminal syndicates (D7).

All detainees are suspected of participating in illegal operations serving an online casino targeting Chinese players.

Arrested individuals:

  • 23 local men
  • 6 local women
  • 1 Chinese national

Items Seized During the Raid

During the raid, the following items indicating an organized operation were seized:

Item Quantity
Computers/monitors 30
Mobile phones 60
Routers 2
Modem 1
Access card 1

Organizer and Duration of Operations

According to police, the alleged organizer — a Chinese national — is still at large.

Law enforcement believes the call center had been operating for the past two months, serving Chinese players on behalf of an unnamed online casino.

Legal Consequences

All detainees are being investigated under Section 4(1)(g) of the Common Gaming Houses Act 1953, which covers promoting or conducting activities at a premise functioning as a gaming house.

Penalties under this law include:

  • A fine between RM5,000 and RM50,000 (approximately $1.06k–10.6k)
  • Imprisonment for up to 3 years
  • An additional fine for each gaming device seized

Public Appeal

Kuala Lumpur police chief Datuk Rusdi Mohd Isa urged citizens with information about such activities to contact the police hotline at 03-2115 9999 or visit the nearest police station.

Conclusion

This case highlights Malaysia’s active efforts to crack down on illegal iGaming operations targeting overseas markets. Meanwhile, police are continuing the search for the main organizer and do not rule out further arrests.