PlayCity Fines FavBet and Slots U.A.

In Ukraine, the regulator PlayCity fined the operator FavBet ₴1.2 million for failing to provide information on player complaints and imposed a ₴400,000 fine on Slots U.A. for an untimely response to a regulatory request.
Fine Imposed on FavBet
LLC “BOOKMAKER COMPANY FAVBET” received a fine of ₴1.2 million. The penalty was imposed for failing to provide complete information in response to an official request from the regulator.
Player Complaints and PlayCity’s Request
PlayCity sent an official request to the operator regarding materials related to player complaints. The company’s response did not include the data explicitly requested, which constituted a violation of legal requirements.
Deadline Violation by Slots U.A.
LLC “SLOTS U.A.” was fined ₴400,000 for failing to provide the requested information to the regulator on time.
Late Submission of Information
The gambling organizer ultimately submitted the requested information; however, it was provided after the установленный deadline, which served as grounds for financial sanctions.
Regulatory Requirements for Gambling Operators
Timely and complete provision of information to the regulator is a mandatory requirement for gambling operators. PlayCity records such violations and reviews public complaints related to the activities of market participants.